Our Company

At SV Assistance, we offer our Partners a reliable and efficient medical assistance partner, ensuring the highest standards of care for your policyholders in Greece. Our team of multilingual medical coordinators provides seamless coordination, offering prompt and professional support in both emergency and scheduled medical situations. We are committed to safeguarding your reputation by delivering exceptional care and controlling costs through strategic partnerships with top-tier healthcare providers.

We understand the unique challenges insurance companies face in managing medical assistance for their clients abroad. That’s why we have crafted services that offer reliability, efficiency, and cost-effectiveness:

• 24/7 Multilingual Call Center: Immediate response to policyholder needs with round-the-clock, multilingual medical assistance.
• Emergency & Planned Medical Care: Rapid coordination of critical medical services, ensuring timely intervention and high-quality care.
• Cruise Medical Assistance: Tailored solutions for cruise passengers and crew, ensuring medical care and claims processing are handled smoothly.
• On-site Medical Services (Hotels & Residences): Convenient and professional medical visits to your clients at their location, avoiding unnecessary hospitalizations and reducing costs.
• Medical Concierge Services: Personalized and streamlined healthcare support for VIP clients, ensuring an exceptional experience.
• Medical Evacuations and Repatriations: Quick, safe, and cost-effective patient transport options, using our extensive network of trusted providers.
• Cost Containment & Claims Handling: Expertise in cost-effective healthcare delivery, managing medical bills, and minimizing unnecessary expenses without compromising on quality.
• Second Medical Opinions: Reliable access to expert consultations, helping clients make informed decisions while reducing the need for repeat treatments or procedures.
• Event Coverage for Conferences & Exhibitions: Comprehensive medical services for large gatherings, ensuring the safety and well-being of all participants.

• Trusted Partnerships: We collaborate closely with insurance companies to create a seamless experience for your patients. Our priority is to maintain your reputation for reliability, while delivering top-tier medical assistance at every stage of care.
• Proven Cost Containment Solutions: By leveraging our local knowledge and established relationships with healthcare providers across Greece, we ensure that your clients receive the highest quality care while minimizing unnecessary expenses. Our robust cost-containment strategies protect your bottom line.
• Operational Efficiency: We provide insurance companies with smooth operational processes, fast response times, and regular communication. This ensures that your claims management and coordination needs are met swiftly, keeping your clients satisfied and reducing administrative burdens on your team.
• Customized Services for VIP Clients: From high-profile cases to personalized concierge medical services, we offer tailored solutions for your most important clients, providing them with an exceptional experience while ensuring that your brand is represented at the highest level.
• Comprehensive Reporting & Transparency: We provide clear, detailed reporting, giving you full visibility into the care provided, the costs incurred, and the outcomes achieved. This transparency supports informed decision-making and trust in our partnership.
• Proven Track Record of Success: With an extensive network of medical professionals and providers throughout Greece, we have a proven track record of delivering exceptional care and service for insurance companies and their policyholders. From routine medical cases to complex evacuations, SV Assistance offers expertise, efficiency, and trustworthiness that make us the ideal partner for insurance companies looking to provide high-quality medical care with cost containment in mind.